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Author

Michael Sturman

Professor of Human Resource Management at Rutgers University

Michael Sturman

Michael C. Sturman, Ph.D., is a Professor of Human Resource Management in Rutgers’ School of Management and Labor Relations. His research and teaching focuses on the prediction of individual job performance over time and the influence of compensation systems. He also examines the use of HR analytics and metrics to improve HR decision making and the return on HR investments. Prof. Sturman is regularly published in leading academic journals in management, human resources, and hospitality. Before coming to Rutgers, Michael was a professor at Cornell University’s School of Hotel Administration for 18 years, is the co-author on the hospitality text “Managing Quality Service in Hospitality”, and the lead editor of the book “The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice”. Michael can be reached at [email protected]

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Insights by Michael Sturman (4)

Agree to Agree: Aligning Hotel Owners’ and Operators’ Goals

Hotel owners increasingly rely on hotel management companies to operate their hotels through formalized hotel management agreements (HMA). Separating ownership and operations supposedly benefits both parties: owners are able to invest in hotel real estate and access the professional operating expertise of hotel management companies, while operators can generate important income streams, expand any brands they may have, and earn profits, all without having to invest in the underlying real estate.

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