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Author Bio

Tatiana Veller

Tatiana Veller is the Managing Director of HVS in Russia. Tatiana specializes in various types of strategic consulting for all facets of the hospitality industry in Russia, Georgia, CIS and Baltics. In addition to Tatiana’s HR Consulting background with leading firms in the US, she possesses six years experience in line and management positions with top companies in the Hospitality and Food Service industries in Russia and the US, along with a Bachelor’s degree in Hotel and Restaurant Management from the Russian Academy of Economics n.a. Plekhanov and a US MBA in International Management. This gives Tatiana a unique understanding of the industry and the strategies that drive performance.

Articles by Tatiana Veller (10)

"Hire them local!"

Is this still the case?Well, by my observations after talking to Human Resources Directors and General Managers in and around some of the major hotel markets (Moscow, St.-Pete's, Kiev, Almaty) - it is not. One can no longer count on cheap labour from "near abroad". Potential ...

Today's Russian Hotel Industry

Russia too followed this development with its own version of hotels "postoyaliye dvory", which offered food and basic accommodation to travellers. In the 18th and 19th centuries, as more and more Russian Tsars started to marry European women, and thus visit Europe, the hotels ...

"The New Russian Hotel Managers"

Moscow is also a European market leader in terms of hotel performance. Not long ago international hotel brands entered the Russian market for mere representation in Moscow, and sometimes also in St. Petersburg. Today numerous development directors are scouting the Russian market ...

Bellboy to General Manager How Long Is The Road?

Where do GM's come from? How do they start? How long is the road from entry-level position to a leather chair of GM's office? We took a look at a number of professionals from around the world to come to a series of interesting observations.For those just entering the Hotel Industry, ...