Richard Manzolina

Richard Manzolina is a Senior Engineering/Facilities Executive with 20 years hospitality industry experience, specializing in helping owners and operators realize the full potential of their physical assets and engineering operations. He is adept in dramatically improving property appeal, operating efficiency, expense margins, and asset longevity through pragmatic execution of repair and maintenance programming and capital reinvestment. Currently, Richard oversees engineering operations of The Willard Intercontinental Hotel in Washington DC, and has held multiple property level positions including Director of Engineering for the Gaylord National Resort and Convention Center in National Harbor, MD; Director of Property Operations for both the Capital Hilton Hotel and the Hilton Alexandria Mark Center; and, Senior Assistant Director of Property Operations for the Waldorf Astoria. At the corporate level, Richard acted as the Property Operations Cluster Lead Engineer for Hilton Hotels Corporation, leading a group of 17 engineering executives among five hotel brands across all market segments, from economy to 4-diamond. He has consulted for several lodging facilities in the area of facility maintenance, standards compliance and execution, and energy conservation. Richard has also authored white papers on topics relating to facility operations and maintenance, and is a regular guest lecturer at the Cornell Hotel School, and is Group Leader for Cayuga’s Hospitality Engineering Consulting Services.