Author
Author

Larry Mogelonsky

Managing Director Hotel Mogel Consulting Limited

Larry Mogelonsky The world’s most published writer in hospitality, Larry Mogelonsky is the managing director of Hotel Mogel Consulting Limited. His experience encompasses hotel properties around the world, both branded and independent, and ranging from luxury and boutique to select-service. Larry also sits on several boards for companies focused on hotel technology. He is a much sought after public speaker. His published work includes five books: “Are You an Ostrich or a Llama?” (2012), “Llamas Rule” (2013), “Hotel Llama” (2015) and “The Llama is Inn” (2017)..and “The Hotel Mogel” (2019).

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Insights by Larry Mogelonsky (451)

How Long Before Your Hotel Is Flygskam?

It started with the removal of plastic straws then the switch from single-use bathroom amenities to dispensers. Inch by inch, item by item, operation by operation, the sustainability screws will be tightened throughout your hotel over the coming decade as climate change and 'climate justice' takes centerstage at the UN, in regional governing bodies and within customers' minds.

Some Notes on Crafting the Perfect Hotel Event

Is there really such a thing as a perfect event that's held at a hotel? You know, the one that brides dream of or the one that corporate meeting planners hoping to make their mark lust after? For the past few years, I've been following numerous properties on LinkedIn, and standing out from the pack is Forbes five-star, The Lanesborough in London, England, a member of the Oetker Collection.

What Matters More for Customer Experience: People or Technology?

The last few years have forced companies to adapt more quickly than ever to changing customer expectations in terms of technology. Hospitality is no exception, from mobile room keys to automated notifications across guests' channel of choice (text, email, phone) to inform them of things like confirmed bookings and reservation changes.

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