Author
Author

Alan Young

Co-Founder and President of Puzzle Partner

Alan E. YoungAlan E. Young is the Co-Founder and President of Puzzle Partner, a leading marketing agency focused exclusively on the complex B2B initiatives of technology innovators across industries including hospitality, travel, healthcare, life sciences, pharma, media and entertainment. Previously, Alan has held executive-level positions with start-up companies such as Newtrade Technologies, (acquired by Expedia), Hotel Booking Solutions (acquired by IBS Software) and TrustYou. Alan is past Chair of The Board of Directors of The OpenTravel Alliance and has been very involved with other industry associations most notably AHLA, HEDNA, and HTNG. With over two decades of experience in the travel and hospitality technology world, Alan specializes in helping innovative companies achieve winning performance and dramatic growth. You can connect with Alan on LinkedIn.
Insights by Alan Young (75)

Is the Hotel Industry About to Self-Destruct? Media Exposes Shocking Hotel Fails and Growing Guest Distrust

At the onset of the pandemic, the fall-out was immediate; in the span of a few weeks, hotel lobbies and airport terminals that were once bustling with travelers were left empty. Fear and distrust spread quickly, as did the realization that international travel may be off the table for an extended period of time.

Change is on the Horizon: What's Next for Marketing in a Post-Pandemic World

Around the world and across industries, marketers now face arguably one of the toughest challenges of their careers. There is, after all, no universally established gold-standard for marketing during a wide-spread pandemic, because a global crisis of this magnitude is hardly 'textbook'.

Hotel Retailing: It’s Time For a Change

After opening a hotel with his family in Marrakech in 2010, Pierre Chapoutot learned, first hand, the difficulties so often experienced by independent hotels when promoting their services and inspiring direct bookings.

Tech Visionary and Entrepreneur Einar Rosenberg Talks About Critical Must-Have Hotel Solutions for a Post-Pandemic World

The term 'visionary' is hardly a novel concept, especially in an age so defined by digital expertise and thought leadership. But, what exactly defines a visionary? Is it an exceptional idea? A desire for continued innovation? Or, perhaps, foresight for what is to come in any given industry space? In the case of Einar Rosenberg, it is all of the above.

Thermal Imaging and Its Potential Effect on The Travel and Hospitality Sector

These days, you can't help but notice that virtually every COVID-19 news clip has repeatedly depicted a person being screened for fever using some device that looks like it is from Star Trek. The use of the non-contact handheld infra-red thermometer has become, somewhat disturbingly, commonplace.
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