Author
Author

RJ Friedlander

CEO of ReviewPro

RJ  Friedlander

RJ Friedlander is the Founder & CEO of ReviewPro, the leading provider of Guest Intelligence solutions to 55,000 hotels worldwide. RJ has over 25 years’ experience in the internet and technology sector in Europe, the US, and Asia and spent 10 years at Grupo Planeta where he was the CEO of the group’s Digital Media Division. Widely recognized as an expert in hotel technology and online reputation management, he is a frequent speaker at key hotel industry events and is on the advisory board of Cornell University.

Insights by RJ Friedlander (8)

4 myths related to guest feedback

Like many other hoteliers trying out new business practices, you may be unsure of how to earn the most ROI from your investment in Guest Intelligence solutions. ReviewPro has compiled the top four myths related to managing online and direct guest feedback.

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