John Smallwood

CEO | Travel Outlook

John SmallwoodJohn Smallwood, President and Chief Executive Officer: I oversee day-to-day activities of a growing company dedicated to helping independent hotels and hospitality businesses increase top line revenues and provide better communication with its guests. I created the Travel Outlook concept in 2006, after more than twenty years' experience in hospitality management. I have owned, managed, or developed a dozen hotel properties.

More about John Smallwood

Insights by John Smallwood (25)

Remaining Relevant in the Age of Airbnb

Noted Harvard Business professor Theodore Levitt once said that "People don't want a quarter-inch drill. They want quarter-inch holes." This expression gets to the heart of marketing and the desire not just to sell but to gain and foster a customer.

Load More