Clare Riley

Global Managing Editor, SiteMinder

Clare Riley

Clare Riley is an experienced journalist and former magazine editor who has worked in business and industry communications for more than 10 years. Specialising in the hospitality sector, both in print and online, she has reported on some of the world’s biggest businesses and brands including Unilever, McDonald’s and Starbucks.

Clare has a strong passion for the written word with a writing style that is adaptable to many different readerships. Today, Clare is Global Managing Editor at SiteMinder, the global hotel industry's leading cloud platform, where she is responsible for the company's global content and social media strategies.

Insights by Clare Riley (3)

Why Jumping On The Discounting Treadmill Won’t Get Your Hotel Bookings In Shape

There are more than 1.2 million articles to search through on Google dedicated to helping consumers find 'cheap hotels'. Discount websites such as Groupon churn out bargains on a daily basis – and with more than 900 million deals sold to date, it's clear that consumers are hungry for a discount.

Why you should never hide surcharges in your hotel’s room rate

For holidaymakers, travellers, and hotel guests, they're often considered an unnecessary nuisance. But for hotels and other accommodation providers across the globe, fees and surcharges are becoming an increasingly-vital revenue stream.

9 simple rules to stay on the right side of managing online reviews

Research from the UK government's Competition & Markets Authority (CMA) estimates that more than half of UK adults use online reviews to inform their decisions before purchase. To the hotel and travel sector, this statistic won't come as any great surprise.