J. Bruce Tracey

Professor, School of Hotel Administration, Cornell University

J. Bruce  Tracey  Bruce is a Professor of Management at Cornell University’s School of Hotel Administration. Since joining the faculty in 1992, he has taught courses in human resources management and leadership for undergraduate, graduate, executive, and online audiences throughout North America, Europe, the Middle East and Africa, and Asia. Bruce’s research examines a wide range of strategic and operational HR topics, including the impact of training initiatives, flexible HR systems, employee retention, employment law, and leadership. He has presented his work at numerous regional, national, and international conferences, and his research has been published in diverse outlets such as the Journal of Applied Psychology, the Cornell Hospitality Quarterly, and the University of Pennsylvania Journal of Labor and Employment Law. Bruce’s sponsors for research, consulting, and executive development have included Four Seasons Hotels and Resorts, Hilton Worldwide, Marriott International, Mövenpick Hotels and Resorts, Blue Hill Farm, Hillstone Restaurant Group, Uno Chicago Grill, among others, and he has been cited in USA Today, the New York Times, Fast Company, Powder Magazine, the Orlando Sentinel, and other popular press outlets. Bruce is also the Editor of the Cornell Hospitality Quarterly, and serves as a Vice President for the International Network of Business and Management Journals.

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Hospitality HR and Big Data: Highlights from the 2015 Roundtable

The effects of so-called big data, which involves a torrent of detailed information about employees and customers, have begun to ripple through hospitality human resources—allowing managers the potential to connect HR policies with corporate financial results.