Author

Stephanie Pougnet, PhD

Assistant Professor at Ecole Hôtelière de Lausanne (EHL)

Stéphanie Pougnet, PhD, is an Assistant Professor at EHL. She has experience teaching and practicing management in Europe, America and Asia, with a focus on retailing, energy and food & beverage industries. She affirms that research and teaching in management should consistently meet the needs of both the educational sphere and the work sphere. With this ambition in mind, Stéphanie fosters students’ employability and entrepreneurship via pedagogical missions that result in implementing systems, processes, and dashboards to capitalize on internship experiences as well as on experiential learning based on problem-solving. She conducts research and consultancy for companies facing human capital challenges, and she coaches entrepreneurs. As a skydiving and snowboarding entrepreneur, she co-founded www.sportmania.ch, a Swiss shop selling sport goods.

More about Stephanie Pougnet, PhD

Four Seasons: Connecting People in The Hospitality Industry

About half a century ago, socio-economists already argued that connectivity, network, and communities would contribute to a better individual-organization fit: A better fit between customers and your company, a better fit between your employees and you, more loyal customers and employees.