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Author

Ozan Dogruyol

Hospitality Executive at Hilton Worldwide

Ozan  Dogruyol

Ozan Dogruyol is an Hospitality Executive with a passion for writing on exceptional guest experiences and creating wow moments. He has 10+ years of experience working with leading hospitality brands, mainly with Hilton. He has broad front office and guest relations background, coupled with a long track record of exceeding expectations and delivering exceptional levels of guest service.

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Insights by Ozan Dogruyol (3)

The Big Impact of Two Simple Words

The words we use have a big impact on the perceptions others have of us. Two of the most profound and impactful words to influence the way others see you are "thank you." These two seemingly simple words make a great deal of difference as to how you are perceived when interacting with others.

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