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Author

Nancy Huang

Senior Marketing Director at Pegasus

Nancy Huang

Nancy is the Senior Marketing Director at Pegasus and expert in strategic communication, brand development, and content marketing. She is an admitted travel junkie and loves finding amazing hotel deals when booking direct.

Insights by Nancy Huang (7)

Road to Recovery: Planning for a Marathon, Not a Sprint

The following article is part of a series on reopening tips and strategies for hotels, part of our Road to Recovery guide for hoteliers. Click here to access the complete guide.

How hotels will need to adapt Duty of Care policies for the coronavirus pandemic

Duty of Care, which for hotels is the legal obligation to ensure the safety or well-being of its guests, has always been an important aspect for hotel operations. Though many hotels are currently closed due to the coronavirus pandemic, many hoteliers are already concerned with how they will need to exercise Duty of Care once they reopen.

Crisis planning for hotels: Best practices in communication, revenue management, and marketing

Experts say that COVID-19 could be the biggest shock to tourism since 9/11. The coronavirus outbreak has not only impacted travel in affected regions; it's caused the cancellation of the world's biggest exhibitions, including our own ITB Berlin.

Why And How You Should Apply The Netflix Model To Your Hotel

It's easy to forget that Netflix started out as an ambitious DVD-by-mail company that nearly went out of business. Back in 2011, Netflix was being savaged by the media and its stock price was plummeting.

How hotels can take advantage of Instagram business profiles

The meteoric rise of Instagram continues. Just recently, it reached an incredible one billion monthly active users for the first time in its history—up from 800 million back in September 2017. In comparison, Facebook, Twitter, and Snapchat all announced slowing or declining growth.
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