Author
Author

Nancy Huang

Senior Marketing Director at Pegasus

Nancy Huang

Nancy is the Senior Marketing Director at Pegasus and expert in strategic communication, brand development, and content marketing. She is an admitted travel junkie and loves finding amazing hotel deals when booking direct.

Insights by Nancy Huang (8)

Seeing the Post-Pandemic Travel Landscape as an Opportunity for Hotels to ‘Be Direct’

In New York City, the sidewalk cafes are bustling, the parks are full of picnics, and the city's attractions are coming back to life. The city is blooming again, cautiously but happily. And tourists are coming back to town.
Opinion27 April

Road to Recovery: Planning for a Marathon, Not a Sprint

The following article is part of a series on reopening tips and strategies for hotels, part of our Road to Recovery guide for hoteliers. Click here to access the complete guide.
Opinion17 Jul 2020

How hotels will need to adapt Duty of Care policies for the coronavirus pandemic

Duty of Care, which for hotels is the legal obligation to ensure the safety or well-being of its guests, has always been an important aspect for hotel operations. Though many hotels are currently closed due to the coronavirus pandemic, many hoteliers are already concerned with how they will need to exercise Duty of Care once they reopen.
Opinion22 Apr 2020

Crisis planning for hotels: Best practices in communication, revenue management, and marketing

Experts say that COVID-19 could be the biggest shock to tourism since 9/11. The coronavirus outbreak has not only impacted travel in affected regions; it's caused the cancellation of the world's biggest exhibitions, including our own ITB Berlin.
Opinion 4 Mar 2020

Why And How You Should Apply The Netflix Model To Your Hotel

It's easy to forget that Netflix started out as an ambitious DVD-by-mail company that nearly went out of business. Back in 2011, Netflix was being savaged by the media and its stock price was plummeting.
Opinion14 Dec 2018
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