Pete Simpson

Senior VP Global Business Technology at protel hotelsoftware

Pete Simpson HYB

Pete Simpson, Senior Vice President Global Business Technology at protel hotelsoftware GmbH, has over 32 years in IT Management. The former CEO of a successful Australian ITC integration and consulting company, Pete also spent 16 years with MICROS Inc. in various technical roles. He launched MICROS hosting initiatives in 2003 and managed their industry-dominating Cloud business until the Oracle acquisition. In January 2017, Pete joined protel to lead the protel I/O project. He is currently working with a team of developers building an Enterprise Hospitality Framework based on ESB technology, which will provide tight integration of core property operations, enterprise data, distribution, guest experience and enhanced retailing.

Insights by Pete Simpson (2)

Buying hospitality technology in the future

Buying hotel technology today is too hard, says protel’s Pete Simpson. The sales cycle today is a long, tortuous path for the average hotelier. Even when hoteliers know what technology they want to deploy in their hotels and already have a firm commitment from their management teams, it still takes many months to source, buy, deploy and finally have the software operational.

Our journey to hospitality technology Nirvana

Hotel technology has seen some amazing progress – though it may seem to be in a state of chaos at the moment, writes Pete Simpson. In this article, he makes a compelling case for coming together to build an “Enterprise Hospitality Framework” that would allow the industry to extend the hospitality eco-system beyond the confines of the hotel, and deliver amazing, targeted, data-driven recommendations and offers to customers.