Author Bio

Yunny Byun

Business Development Associate at Novility

Yunny is our business developer who joined in 2017, after graduating École Hôtelière de Lausanne with a degree in International Hospitality Management. Living and working in Korea, Japan, Switzerland, Indonesia, Taiwan, and now in the Netherlands, her sources of inspiration are everywhere. Such background made her a believer in embracing differences and making powerful combinations with them. Her favorite things include recreating her home dish wherever she goes, and practicing & supporting good music.

Articles by Yunny Byun (1)

Redefining Customer Loyalty in 2018

Every benefit of loyaltyHoteliers have strived for and nurtured, not only contemporary but a future connection with guests. No wonder, having a loyal customer base creates a virtuous circle. Foremost, it is proven in numerous studies that the cost of retaining an existing customer ...