Author
Author

Glenn Wirick

Executive Vice President of Sales and Marketing at Pegasus Solutions

Glenn WirickGlenn Wirick has a passion for solving customers’ biggest challenges with next-generation technology and services. Wirick joined Pegasus Solutions after more than 20 years working in software product management and business development, during which time he sold and delivered software solutions into small, medium and large organizations throughout the world. Now at Pegasus, Wirick serves as Executive Vice President of Sales and Marketing and is focused on building a world-class selling, marketing, and communications organization. Wirick’s passion and hands-on approach to solving customer challenges have allowed him to forge a rich career and lasting relationships around the globe. During his career, Glenn has lived the US, Asia and Europe, where he has built and managed multi-national sales and service delivery organizations. At Pegasus, his focus is on helping hoteliers continually improve and compete in a rapidly changing marketplace by applying the right innovation, expertise and resources. Wirick holds a Bachelor’s Degree in Marketing with an emphasis in Sales and Product Management from Arizona State University. When he’s not working, Wirick enjoys outdoor activities and traveling with his wife to tropical and mountain destinations.

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Insights by Glenn Wirick (6)

Guest Engagement and the Untapped Potential of Service

When we talk guest engagement, we often think of it in terms of the service delivered on the property. But we must look at it more holistically, ensuring that hospitality delivers on its promise. The promise means quality experiences for guests—at all touch points—in delivering the ultimate in service.

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