Author
Author Bio

Tom Dibble

Founder and CEO at Screen Pilot

Tom is the founder and CEO of digital marketing agency Screen Pilot. For more than a decade, Screen Pilot has helped hotel management teams drive direct bookings, reduce their dependence on OTAs, and exceed ownership’s expectations.

Articles by Tom Dibble (1)

Beyond 'Contact Us'

Address, email, phone number.Every hotel website has a "contact us" page, a page where people can find the most basic details.Such a passive posture, however, is a missed opportunity for hotel teams to facilitate interaction and funnel a user's focus while they're actively engaged.Customer ...