Author Bio

Sarah McCay Tams

Director of Content, EMEA at Duetto

Sarah joined Duetto in 2015 as a contributing editor covering Europe, Middle East & Africa (EMEA). In 2017, she was promoted to Director of Content, EMEA. An experienced B2B travel industry journalist, Sarah spent 14 years working in the Middle East, most notably as senior editor – hospitality for ITP Publishing Group in Dubai, where she headed up the editorial teams on Hotelier Middle East, Caterer Middle East and Arabian Travel News. Sarah is now based back in the UK.

Putting The Customer At The Centre

This week's Opportunity 2019 conference provided plenty of food for thought for the UK's revenue management community, as industry professionals, hoteliers, students and solutions providers came together to discuss 'Revenue Management and the Connected Customer.'Nancy Rademaker, ...

Opinion18 FebruaryLondonUnited KingdomRevenue ManagementEvents & Conferences

Michael Levie and Making Your Competition Irrelevant

If you have ever considered what differentiates your hotel from the competition and all you can find is that your turndown chocolate comes in a logo-embossed wrapper, then you need to change to a Blue Ocean strategy.Michael Levie, chief operations officer at citizenM, gave hoteliers ...

Opinion 9 Nov 2018Sales & MarketingLodging Industry

Blockchain: Loyalty And The Next Generation Of Traveller

Blockchain is the next major disruptor to the travel industry, according to industry experts talking at the Blockchain Demystified - How will it change your business? panel discussion at last week's EyeforTravel Europe Summit.According to a recent survey by the World Economic ...

Opinion15 Jun 2018Property TechnologyInnovationBlockchain Technology