Lina Zhong

Visiting Professor at Cornell

Lina  Zhong

Lina Zhong has a Ph. D in Human Geography from the College of Urban and Environmental Science, Peking University in China. She completed her doctoral studies at the School of Tourism and Hospitality Management, Hong Kong Polytechnic University, Hong Kong. She has 14 years of experience in extensive research and consultancy experiences both in mainland China and Hong Kong. She has a broad-based interdisciplinary training in human geography , city planning, destination planning, and recreational design with particular expertise in regional planning focus on tourism development and recreational design. She has over 40 projects on regional and tourism planning in China, Including tourism planning for Great Wall and Hangzhou City.

As a Visiting Professor, Lina is analyzing attributes and market of wellness tourism, particularly in China, within a big data based method.

More about Lina Zhong

Insights by Lina Zhong (2)

"Robot Rooms": How Guests Use and Perceive Hotel Robots

Robot-assisted hotel services get generally high marks in a study of guests at 88 hotels in China. Guests reported making fairly frequent use of the robots, primarily for such relatively simple functions as turning on the lights and turning off the TV.

Robots: Hotel customers like them (mostly)!

When Captain Kirk or Mr. Spock needed information, they would hail the Enterprise's computer, and the computer would respond to their request. In 1966, that was an amazing piece of science fiction. Now, with Siri, Alexa, and other devices with artificial intelligence, we all are figuratively standing on the bridge of the Enterprise, speaking to devices that are "listening" to us and fulfilling our simple requests.