Author
Author

Marie Schöpfer

Academic Assistant in EHL

Marie  Schöpfer Marie Schöpfer is currently working as an Academic Assistant in EHL. She holds a BS (Management and Communication) from the University of Neuchatel and is studying for a MA (Management and Business Communication) in the University of Fribourg.
Insights by Marie Schöpfer (1)

Testing Guest Interactions with Robots

EHL is currently working on a project aiming to improve customer experience through a robot concierge solution. Lead by the team of Associate Professor Reza Etemad-Sajadi and working with partners from heigvd (Professor Andrès Uribe's team) and Swiss company Avatarion, this Innosuisse-funded project uses a Pepper robot whose movements, gestures and conversation skills are controlled remotely via a real live agent, mimicking the behaviors of a human concierge.

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