Author
Author

Dr. Xiaoxiao Fu

Assistant Professor, University of Central Florida Rosen College of Hospitality Management

Dr. Xiaoxiao Fu

Xiaoxiao Fu is Assistant Professor, Rosen College of Hospitality Management, University of Central Florida, 9907 Universal Boulevard, Orlando, Florida 32819, USA (Email: [email protected]). Her research expertise is hospitality and tourism marketing.

More about Dr. Xiaoxiao Fu

Insights by Dr. Xiaoxiao Fu (2)

The Nuances of Hiring and Training in Hospitality Industry

In hospitality, appropriate employment screening and management of ethical conduct are really important principles for avoiding liability and promoting safe and happy work environments. Unfortunately, some employees present huge risks for hotels through their unethical choices and tendencies.

Empathy in Leadership, Life, and the Hospitality Industry

Empathy is one's ability to understand and share someone else's feelings, and in a time where machines replacing people in the workforce has become quotidian, stands out as uniquely, and beautifully human.
Advertisements