Jane Pendlebury


Jane Pendlebury

Jane Pendlebury is CEO of HOSPA the Hospitality Professionals Association. Kickstarting her career with a degree in Hotel Management, Jane worked with both chain and independent hotels. Thereafter, Jane spent many years assisting hotels with their technology decisions on Property Management, Point of Sale and Revenue Management ending up as VP and General Manager of Agilysys in Europe. Her relationship with HOSPA was first as a sponsor and member, then after volunteering her time assisting with the annual conference HOSPACE she was taken on to run the Membership and Events office before being promoted to CEO in early 2016.

Insights by Jane Pendlebury (9)

Time for a seat at the table

The UK is witnessing a tentative re-opening now that we are at the end of March. Monday 29th saw the end of the Stay At Home rule in England and the fresh ability to meet up in private gardens. Frustratingly, this lifting of restrictions does not include hospitality's super clean and COVID safe premises until April 12th 'at the earliest'.

Stepping Up

We can surely look forward to 2021 with an element of optimism even if we know we are not quite where we would like to be, just yet. 2020 turned out to be hospitality's annus horribilis - despite always trying to keep a sunny disposition, there is no point in pretending otherwise.

United Kingdom's Hotels Start Re-Opening This Week

We have a confirmed re-opening date for hospitality! 4th of July in England, while Northern Ireland can re-open from the 3rd of July, and Scotland on the 6th for outside venues and 15th for indoor spaces.

HOSPA Webinar - Hospitality Recovery: Is trust the new loyalty?

As we begin to understand what the post-COVID world looks like, one thing is for certain: the needs of future travellers have changed. Health and safety will be top of mind when it comes to booking accommodation, and procedures to ease these concerns will ultimately make or break a guest’s experience.

HOSPA Webinar: Less Contact More Engagement | 20th May 2020

The re-opening of hospitality venues is going to take a lot of planning.Many of our sponsors have been investing their time and resources supporting the hospitality industry and will discuss the best methods to ensure employee and guest safety using tools to enable social distancing.
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