Agnes Pierre-Louis

Senior Consultant at Horwath HTL – Miami

Agnes Pierre-LouisAgnès Pierre-Louis is Senior Consultant in the Miami office of global hospitality advisory firm Horwath HTL. With extensive experience in international hotel operations, real estate and hospitality strategy, she focuses on market studies and predevelopment consulting for hotels, residential real estate and master-planned communities in the United States, Latin America, and the Caribbean. Reputed for strong analytical skills and a thorough understanding of the industry, Agnès develops successful strategies that maximize value for all project stakeholders. Recent assignments include programming of a luxury resort development in Mexico, brand selection for an all-inclusive property in Jamaica, concept refinement and feasibility of a lifestyle resort in Costa Rica’s rainforest and assessing growth strategy for a wellness resort brand in the United States. Agnès holds a bachelor’s degree in Hotel and Tourism Management from Ecole Hôtelière de Lausanne, a Certificate in Hotel Real Estate Investment and Asset Management from Cornell University, and an MBA from Kellogg School of Management. She is fluent in English, French, Spanish and Creole. Agnes can be contacted at [email protected]

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Insights by Agnes Pierre-Louis (2)

Hotel Development: Integrating Wellness into Hospitality for Guest Satisfaction and Owner Return

Driven by the interests of an increasingly older and unhealthy population, healthcare has been at the center of political debates in the United States for over a decade. The current conventional healthcare model is broadly recognized as failing and is compelling people to take on responsibility for their wellbeing through alternative solutions.

Customer Loyalty in a Hyper-Segmented Hotel Landscape

Travelers today have access to considerably more information than they did during the early days of loyalty programs and are more reliant on reviews and user-generated content (UGC) than on brand names alone when making hotel choices.