Author
Author

Timo Kettern

Corporate Director of IT at Bierwirth & Kluth Hotel Management

Timo Kettern

Timo Kettern is an experienced Hotel Technology Expert. Timo has been involved in many large-scale pan-European Technology Projects working with all major global brands. He has been working for private equity funded hotel- portfolios and deployed technology solutions in support of the owner’s strategy for the portfolio. Timo serves on the IT Committee of the IHG Owners Association as well as the HITEC Europe 2019 Advisory Council. Timo joined Bierwirth & Kluth in July 2019 in the newly created role of Corporate Director of IT. Together with his team he looks after all areas of IT in the hotels and the central support offices of B & K. Timo lives with his wife and two teenage sons close to Heidelberg, Germany.

Insights by Timo Kettern (11)

SHIFT + DEL! Do we need a massive reset?

In my opinion, the fragmented state of hospitality technology is going to stay with us for many more years! I head up the technology function at a German based Hotel Management Company dealing with five different brand's and doing business in (just) two European countries: Bringing the various brand-standards, fiscal/legal requirements and my own technology stack together, means compromise in the possible integrations and data-flow.

Hotel Technology During Crises, Does it innovate?

I'm currently engaged with our HR Teams to plan online-staff-trainings for the re-launch of our hotels. After many months on furlough away from the hotel, we want to give our teams a boost of their technical, procedural, and social skills.

VENZA Log & Threat Monitoring Webinar

Log and threat monitoring solutions filter out the noise bringing “real” threats and issues to the forefront for quick investigation.In this 30 minute webinar, we will answer the question — Why do security frameworks include Log & Threat Monitoring as an essential component to compliance?The webinar lineup is:Presenter – David Christiansen, CIO, VENZAIndustry Expert – Timo E.

Is 'data scientist' the next hot position in hotels/hospitality?

Isn't it a shame: I'm having that ton of data available at my disposal – but, currently can't afford to further invest in talented people and high performance systems to give us more of these ever so helpful insights! Never before in my career has it been more important to build actionable knowledge from data that will accelerate our recovery from the pandemic.

Thoughts and recommendations for CYBER HITEC!

First of all, I congratulate HFTP for the decision to fully 'cyberize' HITEC at least for this year. A bold move showing how responsible they act with regards to the health of the HITEC participants and still serving the need for our industry to meet, learn, and exchange views.
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