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Nicole Dehler

Vice President of Product Management at StayNTouch

Nicole spent more than 12 years in the Regional Divisions of MICROS Systems, divided between Product and Project Management of Property, Sales Force and Central Reservations Systems. She led the Enterprise Team in Asia Pacific as Director of Operations, looking after large scale software implementations as well as managing the regional launch of E-Commerce products and Smartphone applications. Nicole joined StayNTouch in early 2013, spearheading the PMS development, strategy, innovation and growth from the very beginning.

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Insights by Nicole Dehler (11)

COVID-19 and Hospitality: 7 Alternative Ways to Cut Costs and Save Your Business...BEFORE Resorting to Layoffs

The hospitality industry is entering uncharted territory. As concerns surrounding the continued transmission of COVID-19 continue to mount, we find ourselves isolated in our homes, unsure of when this pandemic will pass.

Opinion26 MarchInformation TechnologyLodging Industry

How Mobile has Changed the Guest Journey

Every great trip is comprised of great moments. A breathtaking view, a cherished memory, a feeling of deeper connection, or maybe even the opportunity to 'disconnect' from everyday life — each microcosm of a vacation plays a unique and vital role in a traveler's journey.

Opinion 7 JanuaryInformation TechnologyMobile MarketingGuest Experience

A Mobile PMS and POS is More than an Operational Advantage: It Could Wow Your Guests and Transform Your Group Business

There’s a saying that reads, “Innovation is seeing what everyone has seen and thinking what nobody has thought.” Over the last few decades, we’ve witnessed an incredible burst of innovation. The era of Blockbuster and DVDs gave way to a media landscape ruled by streaming services like Netflix and Crave TV.

Opinion12 Dec 2019Property TechnologyInnovationGuest Experience

Marrying a Mobile PMS With a Mobile POS to Create a Completely Streamlined Guest Experience

You've just stepped out of your Uber, as the driver passes you your bags. Your eyes eagerly take in your surroundings for the week — sprawling grounds, a pristine modern lobby, picturesque architecture, and landscaping.

Opinion 2 Dec 2019Property TechnologyInnovationGuest Experience

Streamlining Personalization with a PMS & Master Digital Wallet

Hoteliers, I have a question for you: What does it mean to have a mobile guest experience? Increasingly, mobile platforms driven by powerful digital analytics are reshaping hotel operations and the guest experience.

Opinion12 Nov 2019Property TechnologyTravel TechnologyMobile MarketingGuest Experience

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