Author
Author

Umesh Sachdev

Co-founder, and CEO of Uniphore

Umesh Sachdev

Umesh Sachdev, Co-founder, and CEO of Uniphore, is a modern-day entrepreneur with a passion for technologies that have massive societal impact. Umesh co-founded Uniphore with Ravi Saraogi to bridge the communication gap between man and machine using voice and speech. Umesh was globally recognized in 2016 as one of the ten ‘Next Generation Leaders’ by Time Magazine. The MIT Tech Review recognized him as one of the ‘Innovators Under 35’. He has been conferred with the title of ‘Innovative Entrepreneur’ by the Ministry of Science and Technology’s Technopreneur Promotion Programme (TePP). Umesh holds patents in Speech Recognition Technologies and Voice Biometrics and is the author of many technical papers. Umesh is an alumnus of Jaypee Institute of Information Technology, and also a renowned ‘TED Talk’ speaker.

Insights by Umesh Sachdev (1)

Brands Need to Put the Customer Back in Customer Service: Here’s Why

According to a recent survey by Discover, 7 out of 10 Americans will take to the roadways, railways and airways for some kind of vacation this summer. Given the changeable nature of travel, there will certainly be an uptick in customer service calls.
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