Throughout the world, organizations are undergoing seismic shifts in their travel programs as they respond to technological advances, developments in the supply chain and evolving traveler expectations.

In recent years, artificial intelligence (AI) has become one of the most talked about trends in corporate travel. But while travel managers are showing increased interest and curiosity in AI, there is still much confusion about what the term actually means and how it can be applied to business travel.

Travel managers are showing more interest in moving to two-year hotel contracts as RFPs become more time-consuming and complex. The Global Business Travel Association (GBTA) recently revamped its accommodation RFP template to reflect changes in “accommodation solutions that buyers are using and considering for their travel programs”, and one of the key updates is the inclusion of multi-year pricing.