David Berger

Founder and CEO of Volara

David BergerDavid Berger was the first to conceive of, develop, and deliver a viable hotel voice assistant. He is the Founder and CEO of Volara - the voice hub for the hospitality industry. Volara’s conversation management software and secure integrations hub turns the leading consumer smart speakers and natural language processing platforms into a hotel business tool. Volara is building voice interfaces for leading hotel technologies, while providing hotels the software to manage conversations with their guests at scale. Volara is the Official and Exclusive Partner of Marriott for pilots of voice technologies. It is also developing voice-based solutions for leading brands like Viceroy, Melia, Two Roads, and more.
Insights by David Berger (12)

Hoteliers Speak: The ROI of Voice Assistants is Measurable

The demand for in-room voice-activated digital assistants continues to grow exponentially, not only for their ability to put safety-critical distance between hotel guests and staff, but because they eliminate physical touchpoints in guestrooms and efficiently deliver personal service at scale, a requirement at properties operating with limited staff.

Volara - Innovation: Summit - The Phocuswright Conference Online 2020 - Dave Berger

The travel and hospitality communications platform for the post-pandemic era.PresenterDavid Berger, Co-Founder and CEO, Volara

Innovative Ideas for Keeping Guests Safe During the Pandemic

With the COVID-19 pandemic continuing to impact occupancy rates of hotels across the U.S., hoteliers are doing what they can to signal to travelers that their properties are taking every precaution to keep them safe, but this messaging — even with the continued support of brands and industry associations — is often inconsistent with the narrative consumers are hearing from other sources.

NOW is the Time to Tap Top Talent in Hospitality

Success in hospitality has always focused on finding talented workers with a hospitality mindset and a desire to pursue personal growth. These workers thrive in a hotel environment, where they can tap into the industry's nearly limitless opportunities for growth potential.

5 Reasons Guests Matter More Than Ever

Providing a quality guest experience is more important than ever for hoteliers seeking to compete in the post-COVID-19 world. Much has been said over the past six months about social distancing, mask etiquette, and the need for greater vigilance in protecting public health.
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