James Harrison
Hospitality Technology Consultant at HotelTCS

At the time of my birth this, and the whole concept of intelligent hotels might seem like some kind of futuristic idea, but in 2019 Digital assistants are very much here.
With the Internet of Things (IoT), 2019 has brought us a technology buzzword that doesn’t really make any sense. That word is “things”. Apparently, you need “things” in the guestroom now. Every hotel guestroom should have “things”.