Author
Author

Kevork Deldelian

Chief Executive Officer of Millennium Hotels & Resorts, Middle East and Africa

Kevork  Deldelian

Kevork Deldelian played a pivotal role in leading Millennium Hotels & Resorts Middle East and Africa to become one of the fastest growing hotel operators in the region. He was promoted to Chief Executive Officer of Millennium Hotels & Resorts, Middle East and Africa in August 2019 to evolve the Millennium brand and lead it to reach new heights of success. A seasoned hospitality professional, with over 30 years of Operational and Senior Leadership experience, Kevork was appointed as Chief Operating Officer for Millennium Hotels & Resorts Middle East and Africa in March 2017. Under Kevork’s strategic leadership, Millennium Hotels & Resorts Middle East and Africa has earned the status of being one of the leading hotel operators in the region with almost 50 hotels that will be operational by the end of 2019, up from 26 in 2016. He oversees the company’s different departments and its operations across the Middle East, Africa, Turkey & Georgia where Millennium Hotels & Resorts Middle East and Africa operates 44 hotels with almost 15,000 keys and 32 hotel developments in the pipeline. Prior to joining Millennium Hotels & Resorts Middle East and Africa, Kevork held the position of Vice President Asset Management at Tetra Hospitality Investment LLC, the holding company for the Lakhraim Business Group’s hospitality sector where he overlooked the performance of the Tetra-owned hotels along with all future developments and acquisitions. Previous to this, he was the Regional Director of the H Hotel brand.

Insights by Kevork Deldelian (2)

2020 Hotel Transactions and RevPAR

As travel becomes more accessible, it makes sense that lodging options need to grow, thus transactions increase. RevPAR may not follow this ongoing growth, yet a savvy investor will know that other KPIs, like guest satisfaction and overall profitability are more important long-term metrics to look at.

Does IT provide a strategic advantage?

Absolutely yes. Keep in mind, tech architecture needs to be thought through in advance and needs to be woven into the customer journey and all things in the backend that allow for seamless delivery of operations.
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