Senior Director, Customer Experience and Innovation, Publicis Sapient
Dan Lubetsky is a Senior Director of Customer Experience and Innovation in Publicis Sapient’s Travel and Hospitality practice. He started Publicis Sapient’s Campaign Management practice and has focused his career on data-led strategies that power impactful customer experiences. With 14 years of experience in digital, strategy and consulting, analytics, CRM and integrated marketing and media, Dan brings a broad perspective when he consults with leading Travel and Hospitality brands on the right customer engagement strategies, platforms and technologies, and operational processes for their business and customer needs. Dan believes in building solutions based on a combination of quantitative and qualitative datasets that drive positive and scalable business and customer outcomes.