Insights by Gretchen Harris (2)
Have no doubt - guests are using a different set of criteria these days to decide where they stay when traveling. With COVID 19 still top of mind, they need to be assured of your hotel's cleanliness and social distancing policy.
While our industry continues to deal with a state of travel that is breaking all norms, there is actually an opportunity to solidify relationships with your audience. A strong email marketing strategy will keep loyal guests engaged and can even be a source of positive news to your audience as you lead them down the booking path for the future.
Never miss a story again
Sign up for the HN360 daily newsletter