Author
Author

Mark Pate

Assistant Controller/IT Director & HR Administrator at Highpointe Hotel Corporation

Mark Pate

Mark Pate has been in the hospitality business for over 30 years after completing his undergraduate degree in Computer Science/Accounting & then earning his MBA in 1988. He began his career with Highpointe Hotel Corporation as a Regional Property Accountant & then became the Assistant Controller 2 years later. He also took on the role as IT Director in 1995 & HR Administrator in 2000. Mark earned his Certified Hospitality Technology Professional (CHTP) designation in October 2003 & his Certified Hospitality Accountant Executive (CHAE) designation in October 2004. He is currently serving as the HFTP Global Vice President & will become Global President in October. As the Assistant Controller/IT Director & HR Administrator for Highpointe, Mark oversees their corporate office & hotel IT program & is responsible for most new projects & initiatives. He coordinates their Business Intelligence platforms, budget & forecasting tools, SharePoint sites, ACA compliance programs & is responsible for the accounting associated with all new hotel projects & renovations. He also coordinates Highpointe’s vast electronic banking program & oversees their help desk function. Mark likes to say that his main job is to ensure that all Highpointe team members have the information they need – when they need it.

Insights by Mark Pate (1)

Is 'data scientist' the next hot position in hotels/hospitality?

In short, yes, but the problem hotels will have is the quality of the data and getting it into a repository in a meaningful, normalized, standardized way. Many legacy hotel systems are hell-bent on not allowing hotel staff to get at their own data, at least not at a reasonable cost.
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