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Author

Pierre Agrario

Vice President of Account Management and Business Development at Bartech International

Pierre AgrarioPierre Agrario brings many years of expertise in serving the in-room self-service needs of the hospitality industry as Vice President of Account Management and Business Development for Bartech. Since 2007, Pierre has played a central role in forging and strengthening relationships with customers around the world, ensuring that they have access to the latest in minibar technologies that satisfy guest demands for instant convenience while maximizing hotel efficiency and revenues. As global hospitality markets continue to adapt their offerings to enhance contactless service abilities, Pierre also leverages his knowledge to demonstrate how advanced minibar solutions can provide guests seeking to social distance with the means to still fulfill an array of suddenly arising needs from the safety of their guestrooms. Based in Las Vegas, Pierre is fluent in both English and French, and is responsible for ensuring the implementation of seamless minibar operations for many of the industry’s major global hotel brands.

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Insights by Pierre Agrario (2)

Fulfilling Guest Needs in a Post-COVID and Guest Room-Centric Era

The hotel guest room is undergoing a transformation, and it's up to hoteliers to decide how this space can be activated in the future. As customer touch points continue to erode and sanitation takes precedence over every other aspect of a guests' stay, hotels need to find ways to remain experiential while proving for guests' needs during a socially distant climate.

Visioning a Post-COVID Era in Guest-Facing Tech

Since its onset, the global health pandemic has undoubtedly represented an upheaval of the hospitality market with virtually all industry professionals recognizing a need to reevaluate their offerings to conform to new guest needs, behaviors and expectations.
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