Rémi Walbaum

Chief Innovation Officer at Ecole hôtelière de Lausanne (EHL)

Rémi WalbaumMr. Walbaum is Chief Innovation Officer at Ecole hôtelière de Lausanne (EHL).

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Insights by Rémi Walbaum (2)

The Need For Talented Employees In The Hotel and Tourism Industry

With 1 out of 10 jobs currently supported by the Travel and Tourism industry, 9.9% of global employment, it's evident that this is one of the world's largest economic sectors. In fact, according to The Economic Impact of Travel and Tourism research for 2018 conducted by the World Travel and Tourism Council, "it is estimated that nearly 100 million new jobs could be created over the decade ahead".

Technology At The Service Of The Customer

Although fears that technology will wipe out jobs and human relationships in its wake, market trends show that as the world becomes more digitalized, consumers are looking for a real, concrete and personalized service.