Author
Author

André Baljeu

Founder & Managing Director at techtalk.travel

André BaljeuAndré’s experience derives from a career spanning over 25 years across the globe, with senior IT and operational positions with leading hotel chains and technology providers. André creates relevant content for the travel industry by speaking to movers and shakers about all that is happening in this dynamic vertical.
Insights by André Baljeu (5)

April Hotelier PULSE Session with Daniella Boeken, Group VP of Commercial at Ruby Hotels.

Find out what Ruby Hotels is doing to effectively capture the pent-up travel demand and recover strong in the upturn. Click this link to learn more about The Hotelier PULSE Report project: https://bit.

Robotics in Hospitality l HN World Panel TECHNOLOGY live

Join this HN World Panel Technology LIVE Session hosted in partnership with techtalk.travelMax Starkov, Hospitality & Online Travel Tech Consultant & Strategist; Kathryn Murphy, Owner, The Murphy Gallery & Hotel Dublin; and Micah Estis Green, Founder, President and CEO of Maidbot will join host and moderator André Baljeu, Founder at techtalk.

March Hotelier PULSE Session with Steffi Breitsprecher, Director of Revenue at MEININGER Hotels

We catch up with ‘Revenue Superstar’, Steffi Breitsprecher, Director of Revenue & Distribution at MEININGER Hotels and Member of Revenue Management Advisory Board at HSMA Deutschland. Find out how her role in revenue management has adapted to the reactive and ever-changing landscape of the current crisis.

Are robots coming to a hotel near you?

In a limited capacity and when it's proven to make financial and operational sense. I do not believe that hotels offering a higher level of service, whose reputation and brands have been established on product and service quality will want to hand important human to human relationships over to a robot anytime soon.

Hotel Technology During Crises, Does it innovate?

Now more than ever, it's critical to not only understand what customers want but to use data to help customize and tailor experiences to each guest. When talking with any solutions provider requiring data to streamline the customer journey and guest profiles, an ongoing challenge is accessing clean data from other platforms or locations to collate that data and build the ultimate guest experience based on a true single guest profile.
Advertisements