Janet Roberts

Chief People & Culture Officer at Cycas Hospitality

Janet RobertsJanet Roberts is responsible for Cycas Hospitality’s performance culture and, along with the rest of her team, oversees the management and journey of our Cycadettes across all of the hotels in our portfolio. Before joining Cycas she ran her own HR and training company, and worked with a range of prestigious hotel groups. Her skills lie in the fields of training, facilitating and coaching, with a specialist emphasis on leadership. In addition to her extensive experience, she has a B/TEC H.N.D in Hotel Catering & Institutional Management from Llandrillo College. Prior to becoming Cycas’s first Chief People & Culture Officer, Janet was the General Manager at Staybridge Suites Liverpool. Recognition of her excellence arrived in November 2014 in the form of the much coveted ‘General Manager of the Year’ award at the IHG ‘Hotel Star Awards’. Her efforts in developing Cycas’s distinctive cultural approach has not only ensured Cycas is consistently recognised as a ‘Best Place to Work in Hospitality’, but that it also scooped the UK hospitality industry’s coveted ‘Best Employer Award’ at The Cateys 2018.

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Ranking Human Capital from “taking them for granted” "the" link to success

Good hospitality is built on successful relationships, and Cycas's focus has always been to make our hotels the best places to work as well as stay. We have always maintained that we have three 'customers': our guests, our owners, and our Cycadettes.