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Author

Aaron Shepherd

CEO and Co-Founder of APS (Above Property Services)

Aaron ShepherdAaron Shepherd is the CEO and co-founder of APS (Above Property Services), an enterprise cloud-based, innovative travel technology platform for travel companies of all sizes. APS is leading the charge to deliver innovative, scalable, and services-oriented platforms for the global travel industry and other related verticals. Shepherd has worked in the software industry for more than 30 years and has written over one hundred systems in numerous computing environments. Shepherd is an expert in developing and implementing large systems; cloud- based systems, big-data analytics, large online transaction databases, distributed/open systems, content management, and numerous programming languages and operating environments. He works in the endless pursuit of simplifying today’s overly complex and fragmented travel systems through the use of microservices architecture and distributed computing.

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Insights by Aaron Shepherd (5)

The Digital Transformation of Hospitality: Why the Right Technology is the Bedrock of Great Guest Service

What is the bedrock of great service? This is a question that any service provider should be well equipped to answer, but there is, perhaps, no industry more deeply rooted in the art of service than hospitality.

Why Microservices are the Future for Hotel and Travel Technology

It’s often said that the only constant in the technology industry is change. As businesses and industries evolve and adapt to user demands, the software that powers their internal and external processes must also evolve.

The Hospitality Industry is at a Tipping Point That Will Transform the Future

In Nicholas Carr’s book, The Big Switch, he described an industry in which every company had huge capital expenditures to provide a non-core but very necessary resource. Each company hired teams of talented engineers to keep it running, and they had to create this resource from within their four walls, to give their company a distinct competitive advantage until there was a tipping point.

HITEC TV: The Future of The Property Management System - Panel #2

It's not your old PMS anymore. The Hotel Property Management System is now a guest interaction platform as well as the connectivity hub for the many disparate systems that our industry needs in order to deliver the ultimate in guest engagement and experience.

HITEC TV: A Discussion with AboveProperty CEO Aaron Shepherd, a Travel Industry Technology Icon

Aaron has seen the good, the bad and the ugly when it comes to the design, development and implementation of Hotel and Travel Technology. With over 40 years of hands-on experience, we chat with Aaron Shepherd, the Co-Founder of Above Property about his past, his thoughts on the future and how Above Property will change the way hoteliers think about technology and how it affects hotel operations.
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