In response to the changing needs of our resort members, HSMAI and the Resort Marketing Advisory Board have made radical changes to the traditional Resort Conference format for 2010. This year’s event, the new HSMAI Resort Business Summit & Customer Connection, will be slightly shorter, will focus exclusively on resort marketing, and for the first time will include a customer event that brings you face-to-face with meeting & incentive planners who do business with resorts.

You’ll learn about the latest trends and best practices in this sector – and what they can mean to you and your company – from the industry experts behind resources such as the Meeting Mean Business Communications Toolkit and the Resort Best Practices Initiative.

It is a not-to-miss event especially if you are a resort sales or marketing professional with direct responsibility for marketing, sales and revenue optimization.

The summit will address the issues and challenges that you are facing, summarize the implications, and provide solutions and strategies for 2010 and beyond.

Trend Analyst Michael Tchong on Innovation and Hospitality

Renowned trend analyst Michael Tchong of Ubercool, who will be speaking at HSMAI's upcoming Resort Business Summit & Customer Connection, and HSMAI's Affordable Meetings National, discussed the state of innovation, marketing, and the hospitality industry.

Michael Tchong is a transformational speaker who tracks trends to inspire businesses around the world. He developed his ability to ride emerging waves early at ad agency icons DDB and Chiat/Day, and then used those talents to help pioneer such emerging trends as desktop publishing, personal communication, Internet research and online marketing. Now he has combined branded entertainment and social media in an ubercool start-up that aims to reinvent America.

For more information please contact Jason Smith

Visit website