The HSMAI Day Germany
Scandic Berlin Kurfürstendamm
The HSMAI Day take place at Scandic Berlin Kurfürstendamm in Berlin. A full-day conference intended to provide you and your team an overview of current industry developments, focusing on subjects HSMAI considers important to put on the industry's agenda. This year's topic is Winning for customers and company culture through HSMAI Region Europe's program, The Service Pledge. Tomorrow's winners are companies that invest in their company culture and bringing the customer experience to the boardrooms. Your company culture and internal communication have a big impact on your reputation, repeat business and results, the Service Pledge program gives you tools to fine tune your management of these.
It´s free to attend for HSMAI company members working directly in the hotel, event and travel industry.
The HSMAI Day Germany is organized by HSMAI Europe.
Benedicte Gilroy Bøgh