The hotel guest journey: how to manage all customer touchpoints

The hotel guest journey is made out of multiple touchpoints, providing an excellent opportunity for the hotelier to establish a connection with the guest. D-EDGE, joined by The Hotels Network and Infor will share their best tips on how to make the most out of the whole booking journey, from the inspiration stage to the research, the booking, and the in-house experience.

Speaking:

Andris Malahovskis D-EDGE
Anna Israelsson D-EDGE
Kim Spolén Infor
Sonia Merena The Hotels Network

For more information please contact Isabelle Falque
+33 678 680 980

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