Consumers aren't quite ready to book their next trip, let alone stay in a hotel. But many are taking note of what they'll feel comfortable with when that time comes, according to May polling from Skift and Oracle.
Roughly six in 10 internet users worldwide said they'd be more comfortable staying in a hotel post-pandemic if the staff increased the frequency of cleaning and disinfecting procedures.
Contactless options, as well as the use of tech, would also put many more at ease. For example, a good number of respondents said they'd be more comfortable staying at a hotel if the room keys/locks were activated by a smartphone or if the hotel provided digital messaging services to avoid physical contact with staff.