The pain of labor shortages is starting to ease somewhat from the summer months, but hoteliers still face staffing shortfalls, concentrated largely in the housekeeping and culinary departments.

Hoteliers are benefiting from a loosening labor market as perks such as higher salaries, retention bonuses, finder’s fees for new workers, more flexible work schedules, and same-day payments appear to be drawing workers back into the hospitality industry.

Davidson Hospitality Group, which manages 80 hotels and approximately 12,000 workers, is staffed at about 10% less than its “ideal” level, compared to about 15% below its optimal staffing level during the second quarter of the year, according to Pete Sams, chief operating officer at Atlanta-based Davidson Hospitality Group. About 16% of the company’s job openings are in culinary, while 15% are in housekeeping.

Los Angeles-based luxury-boutique hotelier Palisociety, has approximately 700 employees across its 16 hotels and seeks to add about 50 more, President Jorgan von Stiening said. The company is receiving about 10 times the monthly applications for open positions that it did during the summer.

“Right now, jobs in hospitality are a dime a dozen. If you don’t like your job, you can quit and get another job the next day. But a couple months ago, we saw things starting to get better,” von Stiening said. “Not to the levels as before the pandemic, but it loosened up.”

Read the full article at HotelNewsNow (part of CoStar)