From crowdsourced travel guides to accommodation-sharing platforms, technology has transformed hospitality — and the luxury hotel industry is no exception. High-end hospitality brands are connecting with a new generation of tech-savvy guests through artificial intelligence, voice-activated speakers, robot butlers and other gizmos and gadgets.
Studies have shown that diverse companies perform better in almost every category. But why is this the case? Here, we look at examples from the luxury hospitality industry to discover the benefits of gender, ethnic and racial diversity at work.
With a rising generation of global millennial travellers, the culture of luxury is in flux. How can luxury brands become more inclusive while still retaining their exclusivity? Ahead of the upcoming Glion Luxury Conference, we asked Glion alumnus Stephen Alden (class of 1981), CEO of The Dedica Anthology, to share his insights.
Behind every great luxury brand is great leadership. But what makes a leader effective? Balance, as Scott Stephenson points out, is certainly key. The CEO of Verisk Analytics believes that exceptional leaders are those who take a dual approach, giving vision and direction from afar while also leading by example and providing mentorship up close.
After leaving the world of hospitality behind, two years ago Tuomo Niemi decided it was time to return to where he belonged. Rather than dive straight back in, he updated his knowledge and strengthened his skills with a Glion MBA program.
Student Packing Tips, Switzerland You've been accepted to Glion. Congratulations! You have quite the adventure ahead of you in Switzerland, but first thing's first: time to pack. There are few things more daunting than packing up your life and moving across the world, yet with 96 nationalities represented on campus, that's exactly what most students must do at Glion.
In Glion, we are very lucky to have many motivated students who are happy to go one step further and improve the global student community. Some of these exceptional students are chosen to join the Glion Ambassador Program each semester, which gives them the opportunity to improve their leadership, communication and teamwork skills.
Since Meghan Markle and Prince Harry married in May, plenty of news pieces have emerged on how the American is expected to behave now that she is a member of the British royal family. Commentators have drawn attention to royal traditions that guide what to eat (no garlic), how a female member of the royal family should dress while in public with the Queen (favouring pastels and neutral colours) and how she should sit (preferably by crossing legs at the ankles or practising the “duchess slant”).
Over the past decade, Glion Institute of Higher Education has consistently figured among the top hospitality management school rankings and awards. This year, Glion was ranked the No.1 Hospitality School for Employer Reputation in the QS World University Rankings 2018.
With the rapid emergence of new hotel concepts, and in response to the high demand for hospitality finance expertise, Glion Institute of Higher Education launched the International Hotel Development & Finance specialization in February 2018.