Presentation by Michael Heflin - Chief Revenue Officer (CRO) @stayntouch - StayNTouch provides a full cloud and mobile hotel property management system (PMS) that enables hotels to raise service levels, drive revenues, reduce costs, and ultimately captivate their guests.
StayNTouch, a global leader in guest-centric and cloud hotel property management systems (PMS), was selected by Curator Hotel & Resort Collection (“Curator”) as a preferred PMS partner for their growing portfolio of independent boutique hotels.
Bridgeton Holdings, a private investment firm focused on developing unique hospitality experiences in high-end urban markets, selected StayNTouch, a global leader in guest-centric hotel property management systems (PMS), to implement their mobile PMS and contactless solutions across 10 luxury hotel properties, totaling 566 rooms.
The hospitality industry was devastated by the COVID-19 pandemic, but fortunately the industry is on the verge of a major recovery. But just because it recovers, does not mean that hospitality will return to the pre-COVID "normal.
The Harborside Hotel, a high-end 194 room boutique hotel located near Washington, DC, chooses StayNTouch, a global leader in guest-centric hotel Property Management Systems (PMS), to enable a seamless and connected guest journey powered by StayNTouch’s fully cloud-native infrastructure.
Hotel technology exists to amplify, not burden, a hotel’s guest experience. Truly guest-centric technology should empower hoteliers to deliver their unique and ideal version of the guest experience. But great hotel technology should not only be guest-focused, it must also be management-focused, by helping hotels scale their business, and staff focused by facilitating operations, streamlining communications, and promoting employee productivity.
What is a Guest-Centric Hotel PMS? In the context of hospitality, great technology exists to facilitate an exceptional guest-centric experience. And at the center of this technological ecosystem lies a hotel's PMS.
RBH Hospitality Management, a UK based hospitality management company which manages over 45 properties across the UK, has selected StayNTouch Cloud PMS and Contactless Solutions for their four Fragrance Group properties totaling over 400 rooms.
The hospitality industry is still recovering from the loss of occupancy and revenue during the COVID-19 pandemic. While hoteliers will always come up with new and innovative ways to create a guest-centric experience, they must first build that experience on the foundation of a sustainable business model.
The hospitality industry has faced enormous challenges in the wake of the COVID-19 pandemic, including lasting reductions in occupancy and revenue, increased standards in hygiene and social distancing, and lingering apprehensions about travel in general.