Any hospitality professional knows that the modern traveler wants it all - but they also want it delivered in a faster, more efficient, and more attentive manner. As our world continues to change and adapt under the influence of increasingly automated, smart technology, consumer expectations, and trends are shifting in tandem.
Plum, the first wine by the glass technology revolutionizing the hospitality industry, today announced that the St. Regis Hotel in Washington, D.C. has close to doubled the initial implementation of their wine-on-demand amenity to include Plum in their Grand Deluxe room category.
Our world, and how we interact with it, is primarily defined by the digital transformation that constantly unfolds across industries and consumer touch-points. The 'hot' new product of two years ago, might no longer be available today.
No one ever said that running a hotel would be easy. With so many moving parts; attending to ever-evolving guest needs, creating a share-worthy property aesthetic, piecing together an all-star staff and creating a memorable travel experience can be a lofty (albeit rewarding) task.
What does a memorable customer experience mean to you? This question inspires some of the most critical aspects of any business' customer-facing strategy, as brands constantly seek out new and improved ways to connect with modern consumers and create a lasting impression.
Plum, the first wine by the glass technology revolutionizing the hospitality industry, is proud to welcome the historic Hermitage Hotel to its rapidly growing list of new clients. By introducing Plum, the award-winning property will be the first location in Nashville to offer guests the perfect pour in the comfort of their hotel suite, while dining at the Capitol Grille or relaxing at the world-famous Oak Bar.
How do you define luxury travel? It's a well-worn phrase, one which translates across industries and generations; but how can we truly understand such a subjective concept? With the increase in demand for unique and exotic holiday experiences, the luxury travel market is predicted to grow at a CAGR of 6.
Plum, the hospitality industry's revolutionary technology that aims to revolutionize in-room dining programs, today announced that guests staying at the Alfond Inn in Winter Park, Florida, can now enjoy the convenience of in-room wine on demand in the property's upscale suites.
How exciting is it, to live in a time during which industries and brands are continually re-inventing themselves in tandem with the rapid evolution of technology and innovation(s)? Exciting — absolutely, but these frequent consumer-driven shifts also create a unique challenge for industries hoping to keep their finger firmly on the pulse of modern expectations.
Plum, the hospitality industry's revolutionary technology that serves wine by the glass, today announced that 2018 was a record breaking year of sales and 2019 is continuing on this wave with notable new deals and implementations at leading hotels in major US cities.