Are You Loud Or Silent In The Panic Button Debate?

It seems like out of nowhere, electronic safety devices (ESDs) have gone from aspirational trend to legislated mandate for hotels. But when you think of it, it's been a long time coming.

Airbnb Morphing Into The Amazon For Accommodations

We've all witnessed Airbnb's dramatic growth over the past dozen or so years. Rising from a backpacker's way to secure a cheap room, this distribution behemoth recently introduced its Luxe product line.

The Power Of ‘Because’

Simple words and phrases can have strong emotional impacts in any interaction. Thus, it's important for you to educate your frontline staff appropriately as such minutia will subtly contribute to better overall guest relations and more positive sentiments for a hotel.

Why are there so many hospitality technology vendors in our industry? (Part I)

(Digital Marketeers Perspective) Some hoteliers are rightfully disoriented in the current myriad of hospitality technology vendors and solutions and are dreaming of a one-stop-shop tech solution that will cover all of their PMS, RMS, CRS, Channel Manager, CRM, CMS and DMS needs.

In Vino Veritas Part LXXIV: Wine and Tomato Tastings

Before getting into any specifics here, it's important to understand why a hotel restaurant should engage in vertical or horizontal tastings, or any other experimental program. To sum it up, it helps give your dining outlet legs.

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