Hotel companies have been stuck for too long with an information systems architecture conceived well into the last century, and built around a notion of a Property Management System (PMS) at the center of everything that a hotel does or will do, writes NetSys Technology’s Nick Price.
Introducing the Hotel Operating System, or Hotel OS. Coined here by citizenM’s Nick Price, this cloud-based concept supersedes the old notions of a service bus, moving the PMS to the periphery as it provides the basis for consolidating fundamental information across dissimilar source systems.
Fast or slow, confidently or haltingly, the hotel industry is moving onto the Cloud. But what is the Cloud exactly, and how is it changing? In this instructive and insightful article, Nick Price, CIO at citizenM, walks us through that company’s recent decision making process.