Shifting demographics and new technologies are primary catalysts for the evolving hospitality business; however, the impact on management is enormous.
We have officially been transformed into the John Naisbitt coined "hi tech, hi touch" world, 33 years after the release of his book. Led by revenue management but now including distribution, channel management, social media marketing, Web 2.
This year, some analysts talk about how the cycle is "getting long in the tooth" since we have been expanding for over 90 months. Since the tourism industry is resilient and still growing, success is very possible for another several years.
Spring brings on many conferences including our own Lodging Industry Forecast Event (LIFE) Conference held in March. Recently we've had Meet the Money, held in early May and the NYU Hotel Conference, being held now.