From his early hospitality days as a Bell Person to a number of front office roles, David Valencia has been working in the hotel industry since 2005. In addition to a degree in hospitality and tourism management from the University of Massachusetts Amherst, David worked for the Marriot, Hyatt, and Crowne Plaza brands before joining the InterContinental Hotels of San Francisco team as an Assistant Manager and later Front Office Manager at the InterContinental Mark Hopkins. He recently accepted the position of Director of Front Office at the InterContinental San Francisco.