Coronavirus: Impact on the Hospitality Industry

All eyes are on the spreading coronvirus, COVID-19. Here you can follow the development and the impact of the coronavirus on the Hospitality Industry. Visit the WHO | World Health Organization for more information about the virus.




In an ever-changing environment, how can the hospitality industry transform, adapt and build for the future of travel? A deep understanding of motivations and behaviors is crucial to predicting how consumers and corporations will view lifestyle pursuits and experiences in the years to come.
We were delighted to connect with Adria Levtchenko, CEO of PurpleCloud Technologies, for a discussion on the future of hotels during this ongoing pandemic during the latest episode of the podcast she hosts, Hotel Happy Hour.
When the pandemic sent global economies into decline, it clinched the end to a decade-long bull run in commercial real estate markets.
Thayer Ventures Acquisition Corporation (the "Company" or "TVAC"), a special purpose acquisition company, today announced the closing of its initial public offering of 17,250,000 units, including 2,250,000 units issued to the underwriters upon full exercise of their over-allotment option, at a price of $10.
As part of ongoing steps to help instill confidence and provide exceptional experiences and solutions for meeting professionals and attendees, Marriott International has identified health protocol options, including COVID-19 testing, which meeting professionals may select for group meetings at certain Marriott branded hotels in the United States beginning in January 2021.
Meliá Hotels International (MHI), owner and operator of 390 hotels around the world, has announced the creation of group experiences, which adapt to the personality of each traveler at sub-brands including Gran Meliá, Paradisus by Meliá, ME by Meliá and Meliá Hotels & Resorts.
The Global Business Travel Association (GBTA), the world's largest business travel association, has released the results of its latest COVID-19 Member Poll.
International arrivals fell by 72% over the first ten months of 2020, with restrictions on travel, low consumer confidence and a global struggle to contain the COVID-19 virus, all contributing to the worst year on record in the history of tourism.

Before the pandemic, customer satisfaction among the travel industries tracked by the American Customer Satisfaction Index (ACSI®) was mixed.
WTTC statement expresses concern over the newly launched Test to Release system.

As we close 2020 and look to 2021, Red Roof®, the leader in upscale economy lodging, is continuing to support some of the pandemic's most affected communities: students, first responders, healthcare workers and remote workers with programs tailored just for them, available at participating, select properties.
Amid a worldwide pandemic, the lodging industry is facing a downturn that is greater than the past two lodging-market declines combined. During the Great Recession, Metro Seattle occupancy fell roughly seven points from 68.

Hotels Remain Pressured by COVID-19.
The Boutique Lifestyle Leaders Association (BLLA), continues to meet its goal of providing clarity to the boutique hotel industry through research and surveys. This 8th annual Boutique Hotel Sentiment Survey included questions relating to operational changes addressing COVID-19 as well as having a shorter questionnaire, factoring in the industry's intense challenges this year.
AAA Travel expects the vast majority of Americans to stay home this holiday season. Public health concerns and travel guidance are influencing their decisions not to travel over the year-end holidays, a period that typically sees high demand for vacations.
The pandemic has fundamentally changed the way we think and act, leading us to reflect on the motives and pursuits that continue to inspire us to see the world. Following a tumultuous year in tourism, our latest trend report delves into rapidly accelerating trends and forecasts the movements that will define international travel in the years to come—from slow holidays and emerging regenerative destinations, to the latest technologies employed by operators and airports.
Cleaning protocols, sanitary standards and hygiene procedures. In the age of COVID-19, these terms have become omnipresent. Most hotel groups have implemented new security and hygiene protocols to reassure guests and make them feel safe.
Months of empty rooms and discounted rates are catching up with hotel owners in Denver and across the country. Unless Congress steps in with more financial assistance or travel spending finds a way to surge, a big shakeout looms next year, industry insiders warn.
As the decimated air travel industry looks to rebuild operations in 2021, one thing is certain: airlines will be competing to win back the all-too-valuable business traveler.
To say 2020 has been a tough year is an understatement. And while the last 12 months have brought with them a set of unforeseen challenges, the accompanying stillness has also allowed for new depths of reflection.
Depending on the poll you read, 40 to 50 percent of Americans say they will not get a coronavirus vaccine when it first becomes available to them. In a survey of firefighters in New York City, who are essential workers at high risk of infection, 55 percent said they do not intend to take a vaccine if offered by their departments.
Hannah Smith is a Senior Consultant at STR (I am a huge geek/fan of STR from my hotel management days) and she was able to join me to discuss all the data and findings they are discovering over at ST.
STR's preliminary November 2020 data for London hotels showed lower levels compared with previous months.
U.S. Travel Association Executive Vice President for Public Affairs and Policy Tori Emerson Barnes issued the following statement on COVID-19 relief negotiations in Washington.
A recent national survey commissioned by the American Hotel & Lodging Association (AHLA) shows that nearly two-thirds (69%) of Americans will not travel for Christmas. With a new surge in COVID-19 cases, the CDC recommending that Americans do not travel over the holiday season and new stay-at-home orders in place in states across the country, the holiday season will compound the challenges already facing the hotel industry during this public health crisis.
Holiday Inn-owner Intercontinental Hotels Group has struck an agreement with its creditors to extend waivers of its debt covenants through the end of 2022, the company said in a statement on Friday.
As 2021 quickly approaches, hoteliers and industry experts are beginning to predict which of 2020's trends will stick around as well as new opportunities that could emerge.
There's no doubt that the COVID-19 pandemic has changed the leisure industry for the foreseeable future. Between the International Air Transport Association predicts that air passenger numbers won't return to pre-COVID-19 levels until 2024 and the news that 82% of travelers have changed their travel plans for the next six months, hotels will have to adapt to this new normal.
With would-be travelers grounded by a global pandemic, 2020 has ushered in a new era of amateur bakers and whipped coffee enthusiasts. Yet every day, the desire to travel continues to grow. A recent survey, commissioned by Hilton, found that 95% of Americans said they are missing travel and 90% of respondents believe the country is experiencing a "Travel Memory Deficit" brought on by this lack of travel.
Today's episode is a "can't be missed" for hoteliers. Chris Hartley, CEO of the Global Hotel Alliance (GHA), shared not only the organization's backstory, but provided a deep dive into the role independent hotels play in travel, future travel trends, and the importance of loyalty programs.
WTM London publishes a manifesto to guide policy-makers with concrete solutions to our present and future challenges The document had the support from UNWTO and WTTC, plus more than 200 international leaders (public and private sector) from the tourism industry who took part in the process through a Delphi method WTM London has declared its mission to work with governments and the private sector around the world to create a safer, smarter and greener travel and tourism industry.
Today at its annual partner conference, explore '20, Expedia Group revealed key considerations shaping travel decisions in 2021 and demonstrated technology enhancements to help travelers and partners make informed decisions and complete tasks.
November U.S. monthly meetings and events volume increased 15 percent over the previous month, according to the latest data from Knowland, the leader in group hospitality analytics for hotels, convention and visitor bureaus, conference centers and other meeting venues.
MMGY Global has released the latest findings of its Travel Intentions Pulse Survey (TIPS) and Travel Safety Barometer, with data answering questions about how Americans feel about travel amid news of effective vaccines and COVID-19 cases rising sharply in the U.

Adara, the leader in verified identity and permissioned data, reveals that the UK leads Europe in willingness to travel internationally. In a study of bookings, departures and searches from 10th November 2020 extending until early 2021, the data also shows that across Europe, travellers are either booking at the very last minute or far in advance as COVID-19 continues to create uncertainty.
Gaëlle Simon, a check-in and boarding agent at Brussels Airport, Belgium, used to feel lucky to work at an airport.
Go to Industry Health Dashboard
In line with new guidelines published by EASA and ECDC on testing and quarantine measures, NET members urge European governments to immediately suspend blanket quarantine measures and travel restrictions.
Hotelogix, a leading enterprise-grade cloud PMS provider is pleased to share its successful initiative of running an online refresher Training programme that helps hotels keep their staff continuously well trained even amid the global pandemic.
In November, Scandic's average occupancy rate was approximately 20 percent due to extremely weak demand in all markets. Recently intensified rent negotiations have thus far led to agreements for rent reductions and offers for rent reductions from landlords totaling approximately 500 MSEK.
Reed Exhibitions today released its first 'COVID-19 and How it's Changing the Event Industry' White Paper, highlighting findings from its COVID-19 Customer Needs and Mindset Barometer, the largest and most ambitious research project ever undertaken by the company.
COVID-19 has, perhaps permanently, changed the landscape of our daily lives, prompting dramatic shifts in the way that businesses reach their customers, and how the public accesses products and services.
In response to the changing landscape of the restaurant industry post-pandemic, Upfield Professional have commissioned a UK study which reveals new trends, as well as how chefs are feeling about the future of the industry.
Signs of hope for workers in the hard-hit leisure and hospitality field all but disappeared in November, and their prospects for getting rehired grow bleaker by the month.
The COVID-19 pandemic has forced all organizations to take a closer look at their travel risk policies. Protecting the health and safety of travelers highlights the increasing importance of having a Duty of Care plan.
The Baird/STR Hotel Stock Index was up 31.0% in November to a level of 4,354. Year to date through the first 11 months of 2020, the stock index was down 17.4%. "Election clarity and several positive vaccine updates caused a sharp reversal in investor expectations and led to significant outperformance for hotel stocks during November," said Michael Bellisario, senior hotel research analyst and director at Baird.
Driven by its commitment to continuously listen to guests, customers and members, Hyatt announces an extension of its popular Work from Hyatt extended-stay package to include a new Office for the Day option now available daily through May 31, 2021, at more than 400 Hyatt hotels in the Americas.

ITB Berlin publishes new results of the second COVID-19 study of IPK international - Germans were very satisfied with their outbound travel experiences in times of Corona - Increase in travel intenti.
Humans aren't fond of change - it's deeply integrated in our DNA that we prefer the safe and known. But this year has promoted the exact opposite. The coronavirus has forced us to meet 'the new normal' and although we might not like it, we must embrace it in order to survive.
Forbes Travel Guide ("FTG"), the global authority on genuine Five-Star service, and Sharecare, the digital health company that helps people manage all their health in one place, today announced the first hotels in the world to successfully become Sharecare Health Security VERIFIED® with Forbes Travel Guide.
The Mexican Market Report provides an insight of the current state of the Mexican economy, the tourism sector, and the evolution of variables that have a tangible influence on the hotel investment market amidst the COVID-19 pandemic.
IdeaWorksCompany, the foremost consultant on ancillary revenue, and CarTrawler, the leading provider of online car rental distribution systems, project airline ancillary revenue will drop to $58.2 billion worldwide in 2020, compared to $109.
As the head of travel and tourism for Boston Consulting Group, Jason Guggenheim is used to troubleshooting on behalf of airlines and hotel companies when the road gets bumpy. Typically that means rethinking operations and carrying out restructuring efforts for sprawling resorts, cruise lines, online travel agencies, or big names in air travel.
Established in 2014, boutique hospitality group Salt Hotels is known for its design-led portfolio of independent properties, which include the Asbury and Asbury Ocean Club in Asbury Park, N.J., and the Salt House Inn and Eben House in Provincetown, on Cape Cod in Massachusetts.
The immediate future of the hospitality industry in the wake of the coronavirus pandemic will be the focus of a summit hosted by the Florida Atlantic University College of Business this month.
Continued political uncertainty leading up to the presidential inauguration, the speed of the business traveler's return after a vaccine, and the length and severity of a resurgence of the virus in Q4 and into 2021 are impacting lodging's recovery in the US.
A recent market study run by Coople, in cooperation with the independent market research institute GIM Suisse, indicates that more than half of Swiss businesses are planning to hire temporary workers in the near future.
Travel remains complicated while the COVID-19 pandemic continues around the world, and the Centers for Disease Control and Prevention (CDC) still recommends staying home for your own safety as well as for others.
Singapore will not be able to rely on domestic tourism as only 176,000 domestic trips took place in 2019 when compared to 14.5 million international arrivals. Therefore, the country hosted the first physical travel trade show (Travel Revive) in Asia since the COVID-19 outbreak to boost inbound Meetings, Incentives, Conferences, Exhibitions (MICE) tourism.
I had my first ART yesterday. I wished I could say this involved me splashing blobs of paint on a blank canvas like Pollock or Picasso; rather it was having cotton buds stuck up my nostrils. Honestly, the Antigen Rapid Test wasn't as bad as I had feared, it felt more like the tingling you get from overdosing on good wasabi.
The U.S. in October shed the ignominy of being the only global region to have not recorded a positive month of profitability since the start of the COVID-19 pandemic. The country finally reached gross operating profit per available room (GOPPAR) above $0, but at $5.
Despite registering a weak uptick for the second consecutive quarter, the Deloitte consumer confidence index continued to trend at record low levels in Q3 2020. The index gained one percentage point quarter on quarter, to -16%, as the partial reopening of the hospitality sector helped to brighten the mood of consumers during the summer months.
According to the European Commission's Communication 'Europe's moment: Repair and Prepare for the Next Generation', travel and tourism is one of the most affected ecosystems by the COVID-19 pandemic and requires € 161 billion worth of investment to bounce back to pre-crisis levels.
Minor International is a hospitality industry powerhouse. Based in Bangkok, Minor operates more than 530 hotels in 56 countries, with a large presence in Asia (where it operates chains across the region, including the Anantara luxury hotel brand), Europe (where it runs the NH chain of hotels), and Africa.
As Thanksgiving approaches, so do the traditional sales days of Black Friday and Cyber Monday. But this year, many businesses are stretching out their sales to start earlier and last longer, including many hotels.
Travel will begin to pick up in 2021 but the sector is not expected to fully recover from the impact of the coronavirus (Covid-19) crisis before 2025, according to a study of global tourism industry research company Phocuswright.
It would be easy to assume that 2020 couldn't get much worse for Glenn Fogel. In February, the boss of Booking Holdings was already scrambling to keep up with waves of cancellations. Millions were pulling their travel plans over fears of Covid-19, and the sector was bracing for a severe downturn as holidaymakers were told they would need to self-isolate.
With the pandemic driving people to spend more time at home, avoid air travel, and change their spending habits, businesses can expect to see a shift of more than US$3 trillion in economic value, according to Accenture (NYSE: ACN).
According to the latest published Construction Pipeline Trend Report for the Middle East, analysts at Lodging Econometrics (LE) state at the end of the third quarter of 2020, the hotel construction pipeline in the Middle East declined again to 579 projects/168,042 rooms.
One feature of post-COVID New York City just may be large, hulking, dark buildings, a legacy of the hotels that have or will have closed permanently due to an extreme revenue shortage brought about by lockdowns that deprived them of their clientele.
Italians are warm people but we have put aside, for a while, the handshakes and hugs that are our dearest habits. We are on the MSC Grandiosa, the major first cruise ship to depart since lockdown began in Europe.
For travelers looking to book a flight or hotel room, Booking.com and Expedia.com look a lot alike. Yet the two fared very differently when the coronavirus pandemic shut down travel, thanks to different strategies behind their websites.
On September 23, a panel of hotel industry leaders joined Kate Walsh, dean of the School of Hotel Administration and E. M. Statler Professor, for a webinar titled, Innovating for a Post-Pandemic Future: Challenges and Opportunities in the Hospitality Industry.
First and foremost, we are delighted to welcome aboard our new first mate in producing the Monitor series, HotStats — the global navigators of hotel performance data. In an operating environment marked by depressed revenue and expense structure fluidity, charting the top line just doesn't cut it.
Microsoft co-founder Bill Gates predicts that over 50% of business travel will disappear in the post-coronavirus working world. On top of that, he also predicts that "30% of days in the office will disappear.

A year after delisting from the London Stock Exchange, Millennium & Copthorne Hotels Limited (M&C), a global hospitality leader, disclosed major initiatives that will prepare it for a recovery by as early as 2021 from the recent challenges caused by the COVID-19 pandemic.
Tripadvisor®, the world's largest travel platform, and Phocuswright, the leader in global travel market research, today jointly released the findings of a comprehensive new research paper into the shifting trends in global travel demand and traveler behaviors, charting the industry's road to recovery in the wake of the ongoing pandemic.

Aimbridge Hospitality, the leading, global, third-party hotel management company, announced a collaboration with the International WELL Building Institute (IWBI), enrolling the first 100 portfolio hotels in the WELL Health-Safety Rating for Facility Operations and Management, building a foundation for enrolling additional properties from Aimbridge's vast portfolio.
Due to the ongoing travel restrictions and the circumstances around the current pandemic situation, ITB India organiser has decided to hold the inaugural ITB India 2021 as an entirely virtual event, set to take place from 7 - 9 April 2021.
As 2020 winds down, 81% of Americans say they are especially grateful for their family this year, according to new research from Motel 6. Today, the economy lodging brand released its third annual holiday travel survey, revealing that on average, Americans have not seen their extended family in five months.


With COVID-19, our world is evolving rapidly, but the need to live in harmony with our environment has not changed. As we face a global pandemic, we are seeing the rollback and reversal of environmental progress.

The party of 12 entered the pancake house in Murray, Utah, in the middle of the busiest shift on the busiest day of the week. In they came with rowdy young children, big appetites, and lots to talk about.
While speaking at the FICCI webinar on 'Future of Travel, Hospitality and Tourism Industry and the Way Forward', Professor Chekitan S Dev, School of Hotel Administration, Cornell SC Johnson College of Business, suggests that viewing the Covid-19 crisis as an opportunity will help the travel and hospitality industry learn new ways to survive and thrive in a 'better normal' world.
New U.S. hotel industry forecasts from both STR and HVS anticipate that the full-year occupancy level will end the year at around 42 percent, according to information presented by the companies at Thursday's New York University International Hospitality Industry Investment Conference.
The global pandemic has canceled or delayed most travel plans for 2020. Now that we're in the waning weeks of the current calendar year, all eyes are looking to 2021. Specifically, many are wondering how a Biden presidency will impact their travel plans and the travel industry.